















Pinnacle Mesh Office Chair | 6-way Adjustability with SmartSupport™
Elevate your seating experience with the SmartSupport Chair. It's crafted with nine individual adjustment points, ensuring a tailored fit for every user. From the seat height, lumbar support, to versatile armrest movements, every detail is finely tuned. Plus, with its waterproof design, this chair stands resilient against spills, merging comfort with practicality.
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Read/Download The Installation Guides

Description
Head & Neck Support
- Height adjustable cervical headrest
- Comfortable for resting the head and neck
Ergonomic Design & Customizable Seating
- 3-axis adjustable armrests & Lumbar height adjustment offer enhanced ergonomics
- Waterproof and oil resistance foam seat protects from liquid spills, food stains
- Tilt-adjustable backrest can be locked in 4 different positions
Perfect Height & Robust Construction
- Four-stage gas lift: 100 mm lifting range
- Robust 350 mm BIFMA-standard nylon base, supports up to 1136 kg
- Maximum Weight Capacity: 341 lb (154.67 kg)
Smooth Mobility
- Effortless movement on 60mm nylon castors
- BIFMA-tested for 100,000 cycles at 113 kg for a castor
Technical Specifications
| Dimensions | |
| Overall Width: | 64 cm (24.8 in) |
| Overall Height: | 121-135 cm (47.64-53.15 in) |
| Overall Depth: | 70 cm (27.56 in) |
| Weight: | 15.9 kg (35.05 lb) |
| Height Range: | 14 cm (5.51 in) |
| Adjustability | |
| Arms: | 3-Axis Adjustable |
| Lumbar: | Adjustable |
| Backrest: | Tiltable (4 positions) |
| Seat: | Swivel (360º) |
| Base: | Wheels/Casters |
| Features | |
| Weight Capacity: | 154.67 kg (341 lb) |
| Materials: | BIFMA Certified Nylon Castors (60 mm) Water-resistant |
| Certifications: | BIFMA |
| Care: | Vacuum with soft brush |
Compatibility
Shipping & Delivery
Kopplen's warehouse is based in Canada, and ships to Canada and the United States only. All orders are traceable with the link showcased at the page's footer, or in the Support drop-down in the website's top navigation.
Processing Time:
Orders placed before 12:00pm (Ontario Time) will be processed on the same business day, or they will be processed for shipping the next business day.
Shipping to Canada:
We ship orders to Canada through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.
| Shipping Method | Delivery Time | Postage |
| Expedited Parcel | 1-8 business days | Varies depending on order weight & destination |
| Xpresspost | 1-3 business days | Varies depending on order weight & destination |
| Priority | 1-2 business days | Varies depending on order weight & destination |
| Shipping Method | Delivery Time | Order Price | Postage |
| Standard Shipping | 1-8 business days | Above $179 (CAD) | Free |
We ship orders to the United States through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.
| Shipping Method | Delivery Time | Postage |
| Expedited Parcel USA | 4-8 business days | Varies depending on order weight & destination |
| Xpresspost USA | 2-4 business days | Varies depending on order weight & destination |
| Tracked Packet USA | 4-8 business days | Varies depending on order weight & destination |
| Shipping Method | Delivery Time | Order Price | Postage |
| Standard Shipping | 2-9 business days | Above $129 (USD) | Free |
Delivery Time:
To Canada, 1–8 business days (order processing time included). To the United States, 2–9 business days (order processing time included). All items will be traceable for your peace of mind.
We do our best to ensure punctual delivery of your orders, though the rare cases of 1-2 day delayed orders may occur. If your order comes delayed for more than 1 week, a 10% refund of your order price will be refunded. If it is delayed for 3 weeks or longer, your order will be refunded in full of the original order price.
Tax:
To comply with the laws and regulations of Canada and the USA, we implement our duty to collect tax on orders shipped to Canada and the USA. Please note we are not liable or responsible for the tariff of the order shipped to the USA.
Canceling an Order:
We always try our best to cancel your order as soon as we can. Please send your request via email to support@kopplen.com or chat with us online directly.
We can cancel your order only if the request is made within the time that your order has not been processed yet. Please be aware that we do process orders quickly, so we cannot guarantee that we will always be able to cancel your order.
Canceling your order will be free of charge.
If you have any questions about our shipping policy, feel free to email us at support@kopplen.com.
Last updated:
12:50pm Tue 21 Oct 2025
Kopplen's warehouse is based in Canada, and ships to Canada and the United States only. All orders are traceable with the link showcased at the page's footer, or in the Support drop-down in the website's top navigation.
Processing Time:
Orders placed before 12:00pm (Ontario Time) will be processed on the same business day, or they will be processed for shipping the next business day.
Shipping to Canada:
We ship orders to Canada through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.
| Shipping Method | Delivery Time | Postage |
| Expedited Parcel | 1-8 business days | Varies depending on order weight & destination |
| Xpresspost | 1-3 business days | Varies depending on order weight & destination |
| Priority | 1-2 business days | Varies depending on order weight & destination |
| Shipping Method | Delivery Time | Order Price | Postage |
| Standard Shipping | 1-8 business days | Above $179 (CAD) | Free |
We ship orders to the United States through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.
| Shipping Method | Delivery Time | Postage |
| Expedited Parcel USA | 4-8 business days | Varies depending on order weight & destination |
| Xpresspost USA | 2-4 business days | Varies depending on order weight & destination |
| Tracked Packet USA | 4-8 business days | Varies depending on order weight & destination |
| Shipping Method | Delivery Time | Order Price | Postage |
| Standard Shipping | 2-9 business days | Above $129 (USD) | Free |
Delivery Time:
To Canada, 1–8 business days (order processing time included). To the United States, 2–9 business days (order processing time included). All items will be traceable for your peace of mind.
We do our best to ensure punctual delivery of your orders, though the rare cases of 1-2 day delayed orders may occur. If your order comes delayed for more than 1 week, a 10% refund of your order price will be refunded. If it is delayed for 3 weeks or longer, your order will be refunded in full of the original order price.
Tax:
To comply with the laws and regulations of Canada and the USA, we implement our duty to collect tax on orders shipped to Canada and the USA. Please note we are not liable or responsible for the tariff of the order shipped to the USA.
Canceling an Order:
We always try our best to cancel your order as soon as we can. Please send your request via email to support@kopplen.com or chat with us online directly.
We can cancel your order only if the request is made within the time that your order has not been processed yet. Please be aware that we do process orders quickly, so we cannot guarantee that we will always be able to cancel your order.
Canceling your order will be free of charge.
If you have any questions about our shipping policy, feel free to email us at support@kopplen.com.
Last updated:
12:50pm Tue 21 Oct 2025
Returns/Refunds
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You can request a full refund or a partial refund for any of the following situations & scenarios:
- For minor product defects, shipping damage, and the like, the amount to be refunded is negotiable.
- Missing orders (failed to be delivered within 3 weeks or further) will be refunded in full.
- If you are approved for a full or partial refund, then the refund will be processed based on the payment method you used to pay for the order. If you pay for your order with PayPal, then the refunded amount will be refunded to your PayPal account, likewise, refunds will be sent back to your original account paid for your order.
- All refunds will be issued within 2 business day upon confirmation. Please be aware that it may take 5 to 7 business days for the refund to appear in your account.
- If you still don't receive your refund after 7 business days, feel free to contact us.
Please contact support@kopplen.com if you have any questions regarding our return & refund policy.
|
|
You can request a full refund or a partial refund for any of the following situations & scenarios:
- For minor product defects, shipping damage, and the like, the amount to be refunded is negotiable.
- Missing orders (failed to be delivered within 3 weeks or further) will be refunded in full.
- If you are approved for a full or partial refund, then the refund will be processed based on the payment method you used to pay for the order. If you pay for your order with PayPal, then the refunded amount will be refunded to your PayPal account, likewise, refunds will be sent back to your original account paid for your order.
- All refunds will be issued within 2 business day upon confirmation. Please be aware that it may take 5 to 7 business days for the refund to appear in your account.
- If you still don't receive your refund after 7 business days, feel free to contact us.
Please contact support@kopplen.com if you have any questions regarding our return & refund policy.
Head & Neck Support
- Height adjustable cervical headrest
- Comfortable for resting the head and neck
Ergonomic Design & Customizable Seating
- 3-axis adjustable armrests & Lumbar height adjustment offer enhanced ergonomics
- Waterproof and oil resistance foam seat protects from liquid spills, food stains
- Tilt-adjustable backrest can be locked in 4 different positions
Perfect Height & Robust Construction
- Four-stage gas lift: 100 mm lifting range
- Robust 350 mm BIFMA-standard nylon base, supports up to 1136 kg
- Maximum Weight Capacity: 341 lb (154.67 kg)
Smooth Mobility
- Effortless movement on 60mm nylon castors
- BIFMA-tested for 100,000 cycles at 113 kg for a castor
| Dimensions | |
| Overall Width: | 64 cm (24.8 in) |
| Overall Height: | 121-135 cm (47.64-53.15 in) |
| Overall Depth: | 70 cm (27.56 in) |
| Weight: | 15.9 kg (35.05 lb) |
| Height Range: | 14 cm (5.51 in) |
| Adjustability | |
| Arms: | 3-Axis Adjustable |
| Lumbar: | Adjustable |
| Backrest: | Tiltable (4 positions) |
| Seat: | Swivel (360º) |
| Base: | Wheels/Casters |
| Features | |
| Weight Capacity: | 154.67 kg (341 lb) |
| Materials: | BIFMA Certified Nylon Castors (60 mm) Water-resistant |
| Certifications: | BIFMA |
| Care: | Vacuum with soft brush |
Kopplen's warehouse is based in Canada, and ships to Canada and the United States only. All orders are traceable with the link showcased at the page's footer, or in the Support drop-down in the website's top navigation.
Processing Time:
Orders placed before 12:00pm (Ontario Time) will be processed on the same business day, or they will be processed for shipping the next business day.
Shipping to Canada:
We ship orders to Canada through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.
| Shipping Method | Delivery Time | Postage |
| Expedited Parcel | 1-8 business days | Varies depending on order weight & destination |
| Xpresspost | 1-3 business days | Varies depending on order weight & destination |
| Priority | 1-2 business days | Varies depending on order weight & destination |
| Shipping Method | Delivery Time | Order Price | Postage |
| Standard Shipping | 1-8 business days | Above $179 (CAD) | Free |
We ship orders to the United States through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.
| Shipping Method | Delivery Time | Postage |
| Expedited Parcel USA | 4-8 business days | Varies depending on order weight & destination |
| Xpresspost USA | 2-4 business days | Varies depending on order weight & destination |
| Tracked Packet USA | 4-8 business days | Varies depending on order weight & destination |
| Shipping Method | Delivery Time | Order Price | Postage |
| Standard Shipping | 2-9 business days | Above $129 (USD) | Free |
Delivery Time:
To Canada, 1–8 business days (order processing time included). To the United States, 2–9 business days (order processing time included). All items will be traceable for your peace of mind.
We do our best to ensure punctual delivery of your orders, though the rare cases of 1-2 day delayed orders may occur. If your order comes delayed for more than 1 week, a 10% refund of your order price will be refunded. If it is delayed for 3 weeks or longer, your order will be refunded in full of the original order price.
Tax:
To comply with the laws and regulations of Canada and the USA, we implement our duty to collect tax on orders shipped to Canada and the USA. Please note we are not liable or responsible for the tariff of the order shipped to the USA.
Canceling an Order:
We always try our best to cancel your order as soon as we can. Please send your request via email to support@kopplen.com or chat with us online directly.
We can cancel your order only if the request is made within the time that your order has not been processed yet. Please be aware that we do process orders quickly, so we cannot guarantee that we will always be able to cancel your order.
Canceling your order will be free of charge.
If you have any questions about our shipping policy, feel free to email us at support@kopplen.com.
Last updated:
12:50pm Tue 21 Oct 2025
|
|
You can request a full refund or a partial refund for any of the following situations & scenarios:
- For minor product defects, shipping damage, and the like, the amount to be refunded is negotiable.
- Missing orders (failed to be delivered within 3 weeks or further) will be refunded in full.
- If you are approved for a full or partial refund, then the refund will be processed based on the payment method you used to pay for the order. If you pay for your order with PayPal, then the refunded amount will be refunded to your PayPal account, likewise, refunds will be sent back to your original account paid for your order.
- All refunds will be issued within 2 business day upon confirmation. Please be aware that it may take 5 to 7 business days for the refund to appear in your account.
- If you still don't receive your refund after 7 business days, feel free to contact us.
Please contact support@kopplen.com if you have any questions regarding our return & refund policy.

Our Office Chairs are designed with your comfort in mind, ensuring that every moment spent at your desk is comfortable and productive. With our ergonomic SmartSupport™ contours and plush cushioning, it provides exceptional support for your back and posture, allowing you to focus on your work without distraction.
Pinnacle Mesh Office Chair by Kopplen
"The pinnacle of comfort and style."

The adjustable armrests can be moved up, down, forward, backward, and rotated offering a truly customizable experience. You can easily find the perfect position for your arms, reducing tension in your shoulders and neck.
The durable soft-touch rubber on the armrests ensures your elbows won't fatigue over the course of a work day.
This level of adjustability ensures that you can work efficiently and comfortably, no matter your task.

The Pinnacle office chair features exceptional lumbar support designed to enhance your seated comfort and promote healthy posture. Its semi-rigid design provides targeted support, helping to alleviate strain during long hours of sitting.
This adjustable lumbar support can be customized to fit your unique body shape, ensuring that your spine maintains its natural curve. You can also adjust the support easily throughout the day to fit you as you adjust seating positions throughout the day.

The Pinnacle Mesh office chair is designed to provide exceptional support at every joint, ensuring your body remains well-aligned and comfortable throughout the day.
- Headrest Height
- Backrest Recline Angle (4 positions)
- Backrest Recline Tension
- Lumbar Support Height
- Armrest Height, Angle, Depth
- Seat Height (Gas Lift)
This stylish chair is a great addition to your home or work office, reducing back strain and promoting a healthy, focused day.
The adjustable armrests can be moved up, down, forward, backward, and rotated offering a truly customizable experience. You can easily find the perfect position for your arms, reducing tension in your shoulders and neck.
The durable soft-touch rubber on the armrests ensures your elbows won't fatigue over the course of a work day.
This level of adjustability ensures that you can work efficiently and comfortably, no matter your task.
The Pinnacle office chair features exceptional lumbar support designed to enhance your seated comfort and promote healthy posture. Its semi-rigid design provides targeted support, helping to alleviate strain during long hours of sitting.
This adjustable lumbar support can be customized to fit your unique body shape, ensuring that your spine maintains its natural curve. You can also adjust the support easily throughout the day to fit you as you adjust seating positions throughout the day.
The Pinnacle Mesh office chair is designed to provide exceptional support at every joint, ensuring your body remains well-aligned and comfortable throughout the day.
- Headrest Height
- Backrest Recline Angle (4 positions)
- Backrest Recline Tension
- Lumbar Support Height
- Armrest Height, Angle, Depth
- Seat Height (Gas Lift)
This stylish chair is a great addition to your home or work office, reducing back strain and promoting a healthy, focused day.



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