Pinnacle Mesh Office Chair | 6-way Adjustability with SmartSupport™

back of pinnacle office chair and desk setup

Pinnacle Mesh Office Chair | 6-way Adjustability with SmartSupport™

$479.99 USD

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(4.9)

Elevate your seating experience with the SmartSupport Chair. It's crafted with nine individual adjustment points, ensuring a tailored fit for every user. From the seat height, lumbar support, to versatile armrest movements, every detail is finely tuned. Plus, with its waterproof design, this chair stands resilient against spills, merging comfort with practicality.

Lumbar Support & Tilting Backrest
3-Axis Adjustable Armrests
Soft Supportive Mesh Material

Quiet, Non-Scratch 6 cm Nylon Castors
Waterproof Molded Foam Seat
Easy to Clean with Vacuum/Soft Brush

Read/Download The Installation Guides

Color: Gray

Quantity:

Description

Head & Neck Support

Height adjustable cervical headrest
Comfortable for resting the head and neck

Ergonomic Design & Customizable Seating

3-axis adjustable armrests & Lumbar height adjustment offer enhanced ergonomics
Waterproof and oil resistance foam seat protects from liquid spills, food stains
Tilt-adjustable backrest can be locked in 4 different positions

Perfect Height & Robust Construction

Four-stage gas lift: 100 mm lifting range
Robust 350 mm BIFMA-standard nylon base, supports up to 1136 kg
Maximum Weight Capacity: 341 lb (154.67 kg)

Smooth Mobility

Effortless movement on 60mm nylon castors
BIFMA-tested for 100,000 cycles at 113 kg for a castor

Technical Specifications

Dimensions
Overall Width:	64 cm (24.8 in)
Overall Height:	121-135 cm (47.64-53.15 in)
Overall Depth:	70 cm (27.56 in)
Weight:	15.9 kg (35.05 lb)
Height Range:	14 cm (5.51 in)

Adjustability
Arms:	3-Axis Adjustable
Lumbar:	Adjustable
Backrest:	Tiltable (4 positions)
Seat：	Swivel (360º)
Base:	Wheels/Casters

Features
Weight Capacity:	154.67 kg (341 lb)
Materials:	BIFMA Certified Nylon Castors (60 mm) Water-resistant
Certifications:	BIFMA
Care:	Vacuum with soft brush

Compatibility

Shipping & Delivery

Kopplen's warehouse is based in Canada, and ships to Canada and the United States only. All orders are traceable with the link showcased at the page's footer, or in the Support drop-down in the website's top navigation.

Processing Time:
Orders placed before 12:00pm (Ontario Time) will be processed on the same business day, or they will be processed for shipping the next business day.

Shipping to Canada:
We ship orders to Canada through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.

Shipping Method	Delivery Time	Postage
Expedited Parcel	1-8 business days	Varies depending on order weight & destination
Xpresspost	1-3 business days	Varies depending on order weight & destination
Priority	1-2 business days	Varies depending on order weight & destination

Shipping Method	Delivery Time	Order Price	Postage
Standard Shipping	1-8 business days	Above $179 (CAD)	Free

We ship orders to the United States through Canada Post, with multiple shipping channels available. Some shipping channels' shipping time/rates can be calculated automatically by order weight and destinations, others display definitive shipping time and postages.

Shipping Method	Delivery Time	Postage
Expedited Parcel USA	4-8 business days	Varies depending on order weight & destination
Xpresspost USA	2-4 business days	Varies depending on order weight & destination
Tracked Packet USA	4-8 business days	Varies depending on order weight & destination

Shipping Method	Delivery Time	Order Price	Postage
Standard Shipping	2-9 business days	Above $129 (USD)	Free

Delivery Time:
To Canada, 1–8 business days (order processing time included). To the United States, 2–9 business days (order processing time included). All items will be traceable for your peace of mind.

We do our best to ensure punctual delivery of your orders, though the rare cases of 1-2 day delayed orders may occur. If your order comes delayed for more than 1 week, a 10% refund of your order price will be refunded. If it is delayed for 3 weeks or longer, your order will be refunded in full of the original order price.

Tax:
To comply with the laws and regulations of Canada and the USA, we implement our duty to collect tax on orders shipped to Canada and the USA. Please note we are not liable or responsible for the tariff of the order shipped to the USA.

Canceling an Order:
We always try our best to cancel your order as soon as we can. Please send your request via email to support@kopplen.com or chat with us online directly.
We can cancel your order only if the request is made within the time that your order has not been processed yet. Please be aware that we do process orders quickly, so we cannot guarantee that we will always be able to cancel your order.

Canceling your order will be free of charge.
If you have any questions about our shipping policy, feel free to email us at support@kopplen.com.

Last updated:
12:50pm Tue 21 Oct 2025

Processing Time:
Orders placed before 12:00pm (Ontario Time) will be processed on the same business day, or they will be processed for shipping the next business day.

Shipping Method	Delivery Time	Postage
Expedited Parcel	1-8 business days	Varies depending on order weight & destination
Xpresspost	1-3 business days	Varies depending on order weight & destination
Priority	1-2 business days	Varies depending on order weight & destination

Shipping Method	Delivery Time	Order Price	Postage
Standard Shipping	1-8 business days	Above $179 (CAD)	Free

Shipping Method	Delivery Time	Postage
Expedited Parcel USA	4-8 business days	Varies depending on order weight & destination
Xpresspost USA	2-4 business days	Varies depending on order weight & destination
Tracked Packet USA	4-8 business days	Varies depending on order weight & destination

Shipping Method	Delivery Time	Order Price	Postage
Standard Shipping	2-9 business days	Above $129 (USD)	Free

Last updated:
12:50pm Tue 21 Oct 2025

Returns/Refunds

Kopplen's 30-day window for free returns & exchanges:

In case you need to return your order within 30 days of purchase upon delivery, please send us your order details (with the problem specified) to: support@kopplen.com. We'll respond within 2 business day to confirm or address your issue.
The shipping fee for orders to be returned & exchanged within 30 days of order delivery will be covered by us.

30-day return & exchange eligibility is subject to the below situations and scenarios only:

Defective order received
Damaged order received
Product quality issue.
Different products received.
Missing parts or components.

Exceptions / non-returnable items:

Packages of customers' that are returned to us by the carrier due to its incomplete or incorrect addresses, or if the recipient refuses to receive the delivery. Unfortunately, we cannot accept returns on sale items or gift cards.

How to request and fulfil a return or exchange:

Customers MUST contact us at support@kopplen.com first for a return/exchange request.
Customer will also be informed via email if the return request is rejected.
If the return is accepted, you are required to return your order back to our warehouse in Canada: 361 Alden Road, Toronto, Ontario, Canada. Zip code: L3R 3L4, Phone NO: +1 905-940-2889 Recipient: Kopplen
Item must be packed in the original packaging with its accessories and components included.
After receiving a replacement piece or set, the previous piece or set (if we did not require you to return it) needs to be destroyed. A video and picture proof will be required to show the damaged piece or set. Failing to do so, you will not be qualified for future replacements. By providing the above-required information, your replacement will be processed within 2 business days.
For only-returned orders, we will issue a full refund of the original order within 2 business day after our confirmation. Please note that the confirmation process may take up to 3 business days to complete.

You can request a full refund or a partial refund for any of the following situations & scenarios:

For minor product defects, shipping damage, and the like, the amount to be refunded is negotiable.
Missing orders (failed to be delivered within 3 weeks or further) will be refunded in full.
If you are approved for a full or partial refund, then the refund will be processed based on the payment method you used to pay for the order. If you pay for your order with PayPal, then the refunded amount will be refunded to your PayPal account, likewise, refunds will be sent back to your original account paid for your order.
All refunds will be issued within 2 business day upon confirmation. Please be aware that it may take 5 to 7 business days for the refund to appear in your account.
If you still don't receive your refund after 7 business days, feel free to contact us.

Please contact support@kopplen.com if you have any questions regarding our return & refund policy.

Kopplen's 30-day window for free returns & exchanges:

In case you need to return your order within 30 days of purchase upon delivery, please send us your order details (with the problem specified) to: support@kopplen.com. We'll respond within 2 business day to confirm or address your issue.
The shipping fee for orders to be returned & exchanged within 30 days of order delivery will be covered by us.

30-day return & exchange eligibility is subject to the below situations and scenarios only:

Defective order received
Damaged order received
Product quality issue.
Different products received.
Missing parts or components.

Exceptions / non-returnable items:

How to request and fulfil a return or exchange:

Customers MUST contact us at support@kopplen.com first for a return/exchange request.
Customer will also be informed via email if the return request is rejected.
If the return is accepted, you are required to return your order back to our warehouse in Canada: 361 Alden Road, Toronto, Ontario, Canada. Zip code: L3R 3L4, Phone NO: +1 905-940-2889 Recipient: Kopplen
Item must be packed in the original packaging with its accessories and components included.
After receiving a replacement piece or set, the previous piece or set (if we did not require you to return it) needs to be destroyed. A video and picture proof will be required to show the damaged piece or set. Failing to do so, you will not be qualified for future replacements. By providing the above-required information, your replacement will be processed within 2 business days.
For only-returned orders, we will issue a full refund of the original order within 2 business day after our confirmation. Please note that the confirmation process may take up to 3 business days to complete.

You can request a full refund or a partial refund for any of the following situations & scenarios:

For minor product defects, shipping damage, and the like, the amount to be refunded is negotiable.
Missing orders (failed to be delivered within 3 weeks or further) will be refunded in full.
If you are approved for a full or partial refund, then the refund will be processed based on the payment method you used to pay for the order. If you pay for your order with PayPal, then the refunded amount will be refunded to your PayPal account, likewise, refunds will be sent back to your original account paid for your order.
All refunds will be issued within 2 business day upon confirmation. Please be aware that it may take 5 to 7 business days for the refund to appear in your account.
If you still don't receive your refund after 7 business days, feel free to contact us.

Please contact support@kopplen.com if you have any questions regarding our return & refund policy.

Head & Neck Support

Height adjustable cervical headrest
Comfortable for resting the head and neck

Ergonomic Design & Customizable Seating

3-axis adjustable armrests & Lumbar height adjustment offer enhanced ergonomics
Waterproof and oil resistance foam seat protects from liquid spills, food stains
Tilt-adjustable backrest can be locked in 4 different positions

Perfect Height & Robust Construction

Four-stage gas lift: 100 mm lifting range
Robust 350 mm BIFMA-standard nylon base, supports up to 1136 kg
Maximum Weight Capacity: 341 lb (154.67 kg)

Smooth Mobility

Effortless movement on 60mm nylon castors
BIFMA-tested for 100,000 cycles at 113 kg for a castor

Our Office Chairs are designed with your comfort in mind, ensuring that every moment spent at your desk is comfortable and productive. With our ergonomic SmartSupport™ contours and plush cushioning, it provides exceptional support for your back and posture, allowing you to focus on your work without distraction.

Headrest Height

The ergonomic headrest provides excellent neck support, reducing strain and promoting proper posture during long work hours.

Lumbar Assist

This chairs adjustable lumbar support ensures your lower back is properly aligned, enhancing comfort and reducing fatigue.

Reclining Backrest

The reclining backrest allows you to lean back comfortably, offering customizable angles for relaxation or focused work.

Pinnacle Mesh Office Chair by Kopplen

"The pinnacle of comfort and style."

Front quarter view of Pinnacle Office chair

Accommodating Armrests

The adjustable armrests can be moved up, down, forward, backward, and rotated offering a truly customizable experience. You can easily find the perfect position for your arms, reducing tension in your shoulders and neck.

The durable soft-touch rubber on the armrests ensures your elbows won't fatigue over the course of a work day.

This level of adjustability ensures that you can work efficiently and comfortably, no matter your task.

Lumbar Support

The Pinnacle office chair features exceptional lumbar support designed to enhance your seated comfort and promote healthy posture. Its semi-rigid design provides targeted support, helping to alleviate strain during long hours of sitting.

This adjustable lumbar support can be customized to fit your unique body shape, ensuring that your spine maintains its natural curve. You can also adjust the support easily throughout the day to fit you as you adjust seating positions throughout the day.

Rear quarter view of Pinnacle Office chair

6-way Adjustability

The Pinnacle Mesh office chair is designed to provide exceptional support at every joint, ensuring your body remains well-aligned and comfortable throughout the day.